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EAGLE ART ONLINE
1664 Satinwood St., Bunnell, FL 32110 / 386-437-2840

A1A Collectibles Shipping Procedures
Frequently Asked Questions about Shopping and Shipping

  • How are items shipped?
  • How can I have my item shipped via next day or overnight using Fedex or UPS?
  • Is it safe to use my credit card?
  • How can I pay for my order?
  • How much will my shipping charges be?
  • What if I need to return my order?
  • What if you don't have all of the items in stock?
  • What is your policy on Privacy?
  • How do I track my order?

    I ship via the United States Postal Service (USPS).
    Most items will be sent via Priority Mail (3-5 days) with delivery confirmation and/or signature confirmation as well as insurance when applicable. This information is for all shipping within the Contenental United States, excluding Alaska and Hawaii. Shipping is available for Alaska, Hawaii and overseas. Please e-mail
    info@a1acollectibles.com or fill out the Contact form with your shipping address for a shipping quote for these destinations and also for shipping quotes on items/orders weighing more than 5 pounds.

    Next day or Overnight shipping is available
    with either the USPS, FEDEX or UPS. Also if you just prefer regular shipping using FEDEX or UPS please
    e-mail to obtain a quote.

    Is it safe to use my credit card?
    Absolutely. We have taken every precaution to make your transactions secure. Our Internet site is built on the Mcart (tm) system which utilizes industry-standard security measures, including SSL (Secure Sockets Layer). Nevertheless, if you prefer, we also offer you the option of submitting your order by telephone number below. All account information submitted to us is safely isolated from unauthorized Internet access.

    How can I pay for my order?
    We accept the main credit cards thru Paypal-Mastercard, Visa and American Express. We also accept personal checks. Orders paid by personal check will not be processed until the funds have cleared the bank.(check must be completely cleared and deemed good by the financial institution. This will take at least 7-10 business days). If you are sending a check, please send it to the name and address given on the checkout form which you can print out with your order. Cashiers checks bank cheques and money orders are no longer accepted because of the high incidence of counterfeiting of these types of payments.

    How much will my shipping charges be?
    Shipping is included in the purchase price.

    What if I need to return my order?
    You may return an item in its original condition for a full refund or credit within 15 days of receiving less a 5% restocking fee to cover any credit card processing fees as well as shipping/insurance charges. Shipping charges can only be refunded if the return is due to our error. All returns must be accompanied by the packing slip. After a return has been received, it will take 1-2 weeks to process. If using a credit card, refunds will be credited to your Paypal account. If paying by personal check, a refund check will be mailed to you. We suggest using UPS or insured Parcel Post for your protection when returning an item.

    What if you don't have all of the items in stock?
    All items are one of a kind-you will be contacted if the item is no longer in stock. For international orders, we will E-mail you of the missing items to confirm the balance of your order.

    What is your policy on Privacy?
    We do not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending an e-mail message to the address below. Also, we may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

    How do I track my order?
    Your tracking code can be emailed to you upon request.
    Please E-mail:
    info@a1acollectibles.com or Call Tollfree: 866-408-7262


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    This webpage was created by Ann Menke of A1AWEB.